We value your feedback, questions, and style stories. Whether you need assistance with an order, sizing advice, or just want to say hello, the CAROLINE APPAREL team is here for you.
Customer Support
Email: For general inquiries, order status updates, and returns, please email us at mailto:payment@carolinehub.com. We aim to respond to all emails within 24 business hours.
Phone: For urgent matters or detailed support, you may call our customer service line at +44 7426182773. Our phone lines are open Monday to Friday, 9:00 AM to 5:00 PM (GMT).
Live Chat: Look for the chat icon on our website for instant assistance during business hours.
Business Inquiries For wholesale partnerships, brand collaborations, or press features, please send a detailed proposal to our headquarters.
Visit Us While we operate primarily online to keep our prices competitive, our registered office is located in the historic town of Bexhill-on-Sea.